Terms of Service

General Terms

ECOMSOL operates ecomsol.store as an online retail store. We reserve the right to update these terms at any time. Changes take effect immediately upon posting. Your continued use of the site constitutes acceptance of the updated terms.

Products & Pricing

We make every effort to display product descriptions, images, and pricing accurately. Prices are listed in USD and are subject to change without notice. We reserve the right to correct any errors in pricing or product information.

Product availability is not guaranteed. We may limit quantities or discontinue products at any time.

Orders & Payment

By placing an order, you represent that you are at least 18 years old (or have parental consent) and that the information you provide is accurate. We reserve the right to refuse or cancel any order for any reason, including suspected fraud or errors in pricing.

Shipping & Delivery

We ship worldwide. Delivery times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Risk of loss transfers to you upon delivery to the carrier.

Returns & Refunds

We accept returns and exchanges within 30 days of delivery, for any reason — including change of mind. To start a return, contact us at hello@ecomsol.store.

Items must be returned by mail in their original, unused condition. Return postage is the buyer's responsibility, as is any loss in value if an item is not returned in original condition. We do not charge a restocking fee.

Refunds are issued once the returned item reaches us, and are processed within 5 days of receipt to your original payment method. If an item arrives damaged, defective, or not as described, contact us and we will make it right at no cost to you.

Intellectual Property

All content on ecomsol.store — including text, images, logos, and product designs — is owned by ECOMSOL or our suppliers and protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content without written permission.

Limitation of Liability

ECOMSOL is not liable for any indirect, incidental, or consequential damages arising from your use of our site or products. Our total liability for any claim is limited to the amount you paid for the product in question.

Contact

Questions about these terms? Contact us at hello@ecomsol.store.