Privacy Policy

Information We Collect

We collect information you provide directly when placing an order, including your name, email address, shipping address, and payment details. Payment processing is handled by secure third-party providers — we do not store your credit card information.

We also collect usage data automatically through cookies and analytics tools (Google Analytics, Microsoft Clarity, Cloudflare Web Analytics) to understand how visitors use our site and improve the shopping experience.

How We Use Your Information

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your questions and support requests
• Improve our website and product offerings
• Comply with legal obligations

Cookies & Analytics

We use cookies and similar technologies to analyze site traffic, personalize content, and improve your experience. You can control cookie preferences through your browser settings. Our analytics providers may collect anonymized usage data such as pages visited, time on site, and referring URLs.

Third-Party Services

We use third-party services for payment processing, shipping, and analytics. These providers have their own privacy policies governing how they handle your data. We only share the minimum information necessary to fulfill your order.

Data Security

We implement appropriate security measures to protect your personal information. All data is transmitted over encrypted connections (HTTPS). However, no method of transmission over the internet is 100% secure.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at hello@ecomsol.store. We will respond to your request within 30 days.

If you are in the EU, EEA or UK (GDPR / UK GDPR): you have the right to access, rectify, erase, restrict or object to the processing of your personal data, and the right to data portability. You may also lodge a complaint with your local supervisory authority. We process your data on the basis of legitimate interest in operating this store and, where applicable, your consent.

If you are a California resident (CCPA / CPRA): you have the right to know what personal information we collect and how it is used, to request its deletion, to correct inaccurate information, and to opt out of its sale or sharing. We do not sell or share your personal information, and we will not discriminate against you for exercising these rights.

To exercise any of these rights, email hello@ecomsol.store. Purchases are completed through our Etsy shop; payment and order data collected during checkout is processed by Etsy under its own privacy policy.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated date. Continued use of the site after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy, contact us at hello@ecomsol.store.